Privacy Policy

GRL Partners LLC ("we," "our," or "us") is a Florida limited liability company committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our client portal, or engage our services.

By accessing our website or using our services, you consent to the practices described in this policy. If you do not agree with these practices, please do not use our website or services.

Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, and mailing address
• Business Information: Industry, partnership goals, project details, budget ranges, and business objectives
• Account Information: Login credentials for the client portal
• Payment Information: Billing details processed through our secure payment providers
• Communications: Messages, feedback, and correspondence sent through our platform or email
• Form Submissions: Responses to intake forms, questionnaires, and applications

Information Collected Automatically

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, click patterns, and navigation paths
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies, pixels, and similar technologies

We use the information we collect to:

• Provide, maintain, and improve our partnership strategy services
• Process transactions and send related information
• Communicate with you about your projects, appointments, and account
• Send marketing communications, newsletters, and updates (with your consent)
• Send SMS messages for appointment reminders and updates (with your explicit consent)
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our website and services
• Protect against fraud and unauthorized access
• Comply with legal obligations and enforce our terms

With your consent, we may send you marketing emails and SMS messages about our services, partnership strategies, and industry insights. You can opt out at any time:

• Email: Click the "unsubscribe" link at the bottom of any marketing email
• SMS: Reply "STOP" to any text message to opt out immediately
• Contact Us: Email privacy@grl-partners.com to update your preferences

Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your account or active projects.

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who help us operate our business (e.g., Square for scheduling and payment processing, email service providers)
• Professional Advisors: Lawyers, accountants, and consultants as needed
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (SSL/TLS)
• Secure hosting with reputable cloud providers
• Access controls and authentication requirements
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client project data is typically retained for 7 years after project completion for legal and business purposes.

We use cookies and similar technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. Types of cookies we use:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may affect site functionality.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Opt out of marketing communications
• Request a copy of your data in a portable format
• Object to certain processing activities

To exercise these rights, please contact us at privacy@grl-partners.com. We will respond to your request within 30 days.

Our website and services may contain links to third-party websites or integrate with third-party services (such as Square and social media platforms). These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us: