Terms of Service

By accessing or using the GRL Partners LLC ("Company," "we," "our," or "us") website, client portal, or services, you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you disagree with any part of these Terms, you may not access our services.

GRL Partners LLC is a Florida limited liability company. These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

GRL Partners LLC provides partnership and sponsorship strategy consulting services, including but not limited to:

• Partnership strategy development and audits
• Sponsorship deck creation and design
• Target partner identification and outreach support
• Negotiation guidance and support
• Strategic consulting and advisory services
• VIP strategy days and intensive sessions

Specific services, deliverables, timelines, and fees are outlined in individual service agreements or proposals provided to each client.

Clients may receive access to our secure client portal for project management, document sharing, and communication. By using the portal, you agree to:

• Maintain the confidentiality of your login credentials
• Notify us immediately of any unauthorized access
• Use the portal only for legitimate business purposes related to your engagement
• Not share access credentials with third parties without our written consent

As a client, you agree to:

• Provide accurate, complete, and timely information necessary for service delivery
• Respond to communications and requests in a timely manner
• Pay for services according to agreed terms and schedules
• Not use our services for any unlawful or unethical purpose
• Maintain confidentiality of proprietary strategies and materials provided
• Provide necessary brand assets, approvals, and access as required

Payment terms are specified in individual service agreements. Unless otherwise stated:

• Deposits: A deposit (typically 50%) is required to secure your project slot and begin work. Deposits are non-refundable.
• Final Payment: Remaining balance is due upon project completion or as specified in your agreement.
• Payment Methods: We accept major credit cards, bank transfers, and other methods as specified.
• Late Payments: Payments not received within 14 days of the due date may incur a late fee of 1.5% per month.
• Payment Plans: Custom payment schedules may be arranged and will be documented in your service agreement.

• Strategy Calls: May be rescheduled with 24-hour notice. No-shows forfeit the scheduled time.
• VIP Days: Rescheduling permitted with 48-hour notice. Cancellations within 48 hours are non-refundable.
• Project Engagements: Either party may terminate with 30 days written notice. Upon termination, Client is responsible for payment of work completed to date.
• Refunds: Deposits are non-refundable. Partial refunds for undelivered services may be issued at Company's discretion.

Client Ownership

Upon full payment, Client receives full rights to use all deliverables created specifically for their projects, including sponsorship decks, customized strategies, and branded materials.

Company Retention

GRL Partners retains all rights to:

• Methodologies, frameworks, and general strategic approaches
• Templates, tools, and processes developed independently
• Aggregated, anonymized insights derived from client work
• The right to reference the engagement (without disclosing confidential details) for marketing purposes

Both parties agree to maintain strict confidentiality of all sensitive business information shared during the engagement. This includes but is not limited to:

• Business strategies, financials, and projections
• Partnership targets, negotiations, and deal terms
• Proprietary processes and trade secrets
• Client lists and contact information
• Documents and materials shared through the client portal

Confidential information shall not be disclosed to third parties except:

• As required to deliver services (e.g., to subcontractors under similar confidentiality obligations)
• As required by law, court order, or governmental authority
• With prior written consent of the disclosing party

This confidentiality obligation survives the termination of services and remains in effect for a period of three (3) years following the conclusion of the engagement.

We implement reasonable technical and organizational measures to protect client data, including:

• Encrypted data transmission and storage
• Secure cloud-based infrastructure with reputable providers
• Access controls and authentication requirements
• Regular security assessments

For full details on how we collect, use, and protect your data, please review our Privacy Policy.

To the maximum extent permitted by law, GRL Partners LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or related to our services.

Our total liability for any claim arising from our services shall not exceed the total fees paid by Client for the specific service giving rise to the claim.

Our services are provided "as is" and "as available." While we strive for excellence, we do not guarantee:

• Specific partnership outcomes, deal closures, or revenue results
• Acceptance of proposals by potential partners
• Uninterrupted or error-free access to our website or portal

We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

You agree to indemnify, defend, and hold harmless GRL Partners LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

• Your breach of these Terms
• Your use of our services
• Your violation of any third-party rights
• Any content or information you provide to us

Any disputes arising from these Terms or our services shall be resolved as follows:

• Negotiation: Parties shall first attempt to resolve disputes through good-faith negotiation.
• Mediation: If negotiation fails, parties agree to mediation administered by a mutually agreed mediator in Florida.
• Arbitration: If mediation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in the State of Florida.

Each party shall bear its own costs for dispute resolution, except as otherwise awarded by the arbitrator.

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including natural disasters, war, terrorism, pandemics, government actions, or infrastructure failures.

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the modified Terms. We will make reasonable efforts to notify active clients of material changes.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

These Terms, together with our Privacy Policy and any executed service agreements, constitute the entire agreement between you and GRL Partners LLC regarding our services and supersede all prior agreements and understandings.

For questions about these Terms, please contact us: